You can upload your current prescription after enrollment into your patient portal. The prescription needs to include the patient’s name, prescriber name, medication name, medication strength, medication dosage prescribed, and the date of the prescription.
For a higher dose than the starting dose, please notify care@minutemd.com so we can verify it and update your chart. If you do not provide us with a copy of your current valid prescription, your dosage will start at the initial (low) dose and titrate upwards.

If our medical providers determine you are ineligible for the prescribed medication, you will receive a full refund, and your subscription will be canceled. The refund process may take 3-5 business days, depending on your bank/credit card provider.

Recent lab work is required for this treatment to ensure a safe and accurate prescription. If you have labs from within the past six months, including CBC, CMP, TSH, and A1C, you can include them in your prequalification questionnaire or upload them to our secure HIPAA portal during your patient intake after enrollment.

To request a refill, please email care@minutemd.com. You will be eligible for a refill when you have about 2-3 weeks of medication remaining. If you wish to increase your dosage, please advise us when requesting the refill. You will receive several automated emails along the way with reminders.